Definition of terms
1. "Transfer" refers to a Point to Point pick-up & drop-off, or Airport Transfer.
2. "Round Trip" refers to Full Day, or Multiple Days.
3. "Rental requests" refers to online or website reservation and is subject to confirmation.
Package inclusion
1. Vehicle usage
2. Driver usage
3. Fuel usage
4. Road-toll usage
5. Parking usage
6. Taxes included
Package Exclusion
1. Extra hour fee will apply if usage exceeds the hours allotted for the rental.
2. Driver's overnight allowance: 1,500.00 per night
3. National Holiday extra duty: 1,000.00 per day
Client requirements
1. One (1) valid government ID (like: passport, license and alike)
2. Your real name, email and mobile number
3. Fill-up the FORM below and submit. Email notification/verification will be sent. And MUST be verified.
4. After verification. Full payment or 9,000 partial payment is required to confirm your request. No payment, no dispatch, no rent policy.
Payments
1. Philippine Rent a Car accepts cash through office walk-in, bank transfer, over-the-counter deposits and GCash.
3. Philippine Rent a Car charges 7% convenience fee for credit and debit card payments.
Cancellation & Refund
1. 7+ Days Prior to Pickup: Fixed cancellation fee of 3,000.
2. 3~7 Days Prior to Pickup: Fixed cancellation fee of 6,000.
3. Within 2 Days or No-Show: Fixed cancellation fee of 9,000.
Important Policy
1. Use of Vehicle: The vehicle shall be driven strictly and exclusively by the assigned Chauffeur provided by the company. The Customer or any passengers shall not attempt to operate or drive the vehicle under any circumstances.
2. Passenger Limit & Prohibited Use: The Customer agrees not to exceed the legal seating capacity of the vehicle. Smoking, illegal drug use, hazardous cargo, and rowdy behavior that disturbs the driver are strictly prohibited inside the vehicle.
3. Delays & Itinerary Changes: The Company and Chauffeur will make reasonable efforts to adhere to the Customer's itinerary, but are not liable for delays caused by heavy traffic, weather conditions, road closures, or unannounced route detours.
4. Damages & Cleanliness: The Customer is responsible for any damage to the vehicle caused by passengers during the rental period. An additional cleaning fee of 3,000 will apply for severe spills, stains, or soilage. And incident that resulted in damage to vehicle beyond normal wear and tear. To be charge at full cost for the restoration and loss days revenue. And/or maybe criminally charged for malicious mischief.
5. Chauffeur Car Rental service is not intended/allowed for Public Conveyance usage (aka pang-PASADA).
Please send email to info@philippinerentacar.com and/or call/sms/whatsapp +63-999-888-6666 for further concern.
* Please note that our office hours are limited from 8am to 5pm daily.
